45+ Years of Expertise
Skilled technicians delivering top-quality service for all vehicle types.
24/7 Support
Contact us anytime to book your windscreen repair or replacement.
Next-Day Service
Quick, reliable repairs and replacements across Norfolk and Suffolk.
Get in Touch Today
Need assistance? Our team is available to provide support and answer your queries.
Whatsapp: 07861 659167
Call us: 07861 659167
Email: nw@norfolkwindscreens.co.uk
Norwich Windscreen With You In Mind
We proudly serve Norwich, Norfolk, and Suffolk, offering expert windscreen repairs and replacements across the region. Our coverage includes postcodes NR, PE, and IP, ensuring convenient and reliable service wherever you are.
Hear from our satisfied customers and discover why we’re trusted for top-quality service!
Frequently Asked Questions
General Questions
What services do you offer?
We offer windscreen repairs, replacements, chip/crack repairs, side and rear window replacements, Van window conversions and insurance claim handling.
Do you work with all types of vehicles?
Yes, we service cars, vans, trucks, buses, and even specialty vehicles.
Are your technicians certified?
All our technicians are trained and certified to industry standards, ensuring high-quality work.
Windscreen Repairs
Can a chipped windscreen be repaired?
Yes, most chips smaller than a coin and not in the driver’s line of sight can be repaired quickly and safely
How long does a windscreen repair take?
Most repairs take around 30 minutes.
Will the chip or crack disappear completely?
Repairs are designed to restore strength and prevent spreading, but there may still be a slight mark where the damage was.
Windscreen Replacements
When should a windscreen be replaced instead of repaired?
If the damage is larger than a coin, in the driver’s direct line of vision, or if the crack is spreading, replacement is usually required.
How long does a replacement take?
A full replacement typically takes 60–90 minutes, plus additional time for the adhesive to set (usually 30–60 minutes).
Is it safe to drive immediately after a windscreen replacement?
We recommend waiting for the safe drive-away time (SDAT), which is typically 30–60 minutes, depending on conditions and materials used.
Insurance & Costs
Do you work with insurance companies?
Yes, we work with most major insurers and can handle the claim process on your behalf.
Will I have to pay an excess fee?
It depends on your insurance policy. We can check your cover and let you know if any excess applies.
Can I get a quote without insurance?
Absolutely. Contact us with your vehicle details and the type of damage, and we’ll provide a competitive quote.
Mobile & Emergency Services
Do you offer mobile windscreen repair/replacement?
Yes, we provide mobile services and can come to your home, workplace, or roadside (depending on the situation).
Is there an extra charge for mobile service?
In most cases, mobile service is included in the price, but this may vary based on location.
Do you offer emergency services?
Yes, we offer 24/7 emergency call-outs for urgent windscreen damage that affects road safety.
Booking & Contact
How do I book an appointment?
You can call us, book online, or visit one of our service centers.
What information do I need to provide when booking?
We’ll need your vehicle make/model, the type of damage, your location, and your insurance details (if applicable).
Can I reschedule or cancel my appointment?
Yes, just contact us at least 24 hours in advance to reschedule or cancel.
Aftercare & Warranty
Is your work guaranteed?
Yes, we offer a warranty on all repairs and replacements for workmanship and materials used.
How do I care for my new windscreen?
Avoid car washes and slamming doors for 24 hours. We’ll provide full aftercare instructions upon completion.
